Jessica, I want you to know that I am so grateful for the experience I had with you at Ivory Bridal Atelier. You made sure that I felt special and you were kind and patient with each visit. I appreciated the way that you offered your thoughts when asked and you helped me to make the best decision for my bridal gown. It is not the most comfortable thing to try on dresses in front someone you’ve just met, but you made sure I felt comfortable. Wedding planning is such an exciting and stressful time especially for someone like me, and I just cannot express enough how much it means to have good customer service and walk away from an experience feeling like you made a new friend. I hope that you are acknowledged regularly for the positive impression you make on clients. You are appreciated.